Professional Installation Backed by ZehmTV

ZehmTV 1-Year Workmanship Warranty

We stand behind the work we perform. Qualifying ZehmTV installation workmanship is backed by a 1-Year Workmanship Warranty beginning on the original installation date.

This is a workmanship warranty. It covers qualifying issues directly related to the installation work performed by ZehmTV. It is not a manufacturer or product warranty.

Report a Workmanship Concern Contact ZehmTV

1-Year Workmanship Warranty 1,000+ Five-Star Reviews U.S. Army Veteran Owned Family Operated

Alex and Jenae of ZehmTV providing installations backed by a 1-Year Workmanship Warranty

We Stand Behind Our Work Qualifying installation workmanship is covered for one year.

Warranty at a Glance

One Year of Workmanship Coverage

The ZehmTV 1-Year Workmanship Warranty applies to qualifying installation workmanship at the original installation location for one year from the original service date.

1 Year Begins on the original installation date

Workmanship Covers qualifying installation-related workmanship issues

No Additional Labor Charge Covered workmanship is corrected without additional labor cost

Included After Your Appointment

Your Digital Warranty Certificate

After your appointment, ZehmTV provides you with a digital 1-Year Workmanship Warranty Certificate for your records.

Your completed certificate documents the original installation and includes important project information such as the customer name, service address, invoice number, installation date and warranty-through date.

Keep the digital certificate with your ZehmTV invoice so the original installation information is easy to reference if you ever need to contact us about a workmanship concern.

No printing required. Your completed warranty certificate is provided digitally after the appointment, giving you a convenient record of your ZehmTV workmanship coverage.

Example ZehmTV 1-Year Workmanship Warranty Certificate

Example ZehmTV Warranty Certificate Your completed certificate is provided digitally after your appointment.

What the Warranty Means

Workmanship Coverage vs. Product Problems

The 1-Year Workmanship Warranty is designed to cover the quality of ZehmTV's installation work. TVs, mounts, soundbars and other equipment may have separate manufacturer warranties.

What May Be Covered

Examples of issues that may qualify when they are directly related to ZehmTV installation workmanship include:

A qualifying installation issue caused directly by our workmanship
Mounting or installation work that requires correction because of the way ZehmTV originally installed it
Work performed by ZehmTV at the original installation location
A workmanship concern reported within one year of the original installation date

What Is Not Covered

The workmanship warranty does not cover problems unrelated to ZehmTV's original installation workmanship.

TV, mount, soundbar or other manufacturer defects
Defective or incompatible customer-supplied products or hardware
Accidental damage, misuse or impact damage
Wall deterioration, structural failure or structural movement
Relocation of the installed item
Customer modifications after installation
Work, adjustment, removal or modification performed by others

If a Covered Issue Occurs

ZehmTV Will Correct the Covered Workmanship

If a qualifying workmanship issue occurs during the one-year warranty period, ZehmTV will review the concern and, when covered, correct the affected installation workmanship at no additional labor charge.

The 1-Year Workmanship Warranty applies to the original installation and original installation location.

Need Warranty Help?

How to Report a Workmanship Concern

Contact ZehmTV

Call, text or contact us through the website.

Identify the Job

Send the customer name, service address and approximate installation date.

Send Photos or Video

Clear photos or video help us understand the concern before determining the next step.

We Review It

ZehmTV reviews whether the issue qualifies as covered workmanship.

Why We Offer It

We Want Customers to Know We Stand Behind the Install

ZehmTV has grown through referrals, repeat customers and trust. The 1-Year Workmanship Warranty puts our workmanship commitment in writing instead of expecting customers to simply take our word for it.

U.S. Army Veteran Owned

ZehmTV is U.S. Army veteran owned and operated as a local family business.

Family Operated

Customers work directly with Alex and Jenae instead of a national installer network.

1,000+ Five-Star Reviews

Our reputation has been built through real projects, referrals and repeat customers.

Licensed • Bonded • Insured

WA Contractor Registration: ZEHMTTM783KK.

Verify Washington contractor information through the Washington State L&I contractor verification tool .

Important Warranty Details

A Few Things to Keep in Mind

The warranty follows the original installation. Moving, relocating, removing, altering or modifying the installed item can change the conditions of the original installation and may place the issue outside the workmanship warranty.

Product problems are different from workmanship problems. A TV, mount, soundbar or other product can fail even when the installation itself was performed correctly. Manufacturer or product defects are not covered by ZehmTV's workmanship warranty.

Wall and structural conditions matter. Structural movement, wall deterioration, accidental damage or other changes to the installation surface after the original service are not workmanship defects.

Keep your digital certificate. Your digital ZehmTV warranty certificate helps document the original installation date, service location and warranty period if you ever need to contact us regarding the installation.

Warranty FAQ

1-Year Workmanship Warranty Questions

Will I receive a warranty certificate?

Yes. After your appointment, ZehmTV provides a digital 1-Year Workmanship Warranty Certificate for your records. The completed certificate documents information about the original installation, including the service address, invoice information, installation date and warranty-through date.

When does the 1-Year Workmanship Warranty begin?

The one-year warranty period begins on the original installation date.

Does the warranty cover my TV?

No. The ZehmTV warranty covers qualifying workmanship, not manufacturer or product defects involving the TV itself.

Does the warranty cover my TV mount?

The workmanship warranty covers qualifying installation workmanship. A defective mount or other product issue is separate from the workmanship warranty and may fall under the product manufacturer's warranty.

What happens if a covered workmanship issue is found?

ZehmTV will correct qualifying covered installation workmanship at no additional labor charge.

Does the warranty still apply if someone else moves the TV?

The warranty applies to the original ZehmTV installation and original installation location. Relocation, removal, modification or work performed by others is not covered.

What if my wall changes or becomes damaged later?

Wall deterioration, structural movement, structural failure or unrelated damage is not considered a ZehmTV workmanship defect.

What should I send when reporting an issue?

Send the customer name, original installation address, approximate installation date and clear photos or video showing the concern.

Do I need my original invoice or warranty certificate?

If you have them, your invoice and digital warranty certificate can help identify the original project quickly. If not, send the customer name, service address and approximate installation date so we can review the job.

How do I contact ZehmTV for warranty service?

Call or text ZehmTV at (253) 778-3534 or use our contact page. Include information about the original installation and, whenever possible, photos or video showing your concern.

Have a Workmanship Concern?

Contact Alex & Jenae

Send your name, original service address, approximate installation date and clear photos or video of the issue. If you still have your digital warranty certificate or invoice, include that information too. We will review the original installation and determine the appropriate next step.

Text Warranty Photos Call (253) 778-3534

There’s Them, Then There’s Zehm.