How We Use Your Information
ZehmTV may use information you provide to:
- Respond to questions and quote requests.
- Review project photos and installation conditions.
- Prepare estimates and invoices.
- Coordinate appointments and routes.
- Provide requested installation services.
- Communicate about scheduling, project details and customer support.
- Maintain business and service records.
- Improve our website, quote tools and customer experience.
- Prevent spam, fraud, abuse or unauthorized website activity.
ZehmTV does not sell personal information to third parties.
Phone Calls, Emails & Text Messages
When you contact ZehmTV by phone, email or text message,
we may use the contact information you provide to respond to
your inquiry, discuss an estimate, coordinate scheduling,
communicate about a project or provide customer support.
Message and data rates may apply depending on your mobile carrier
and service plan.
We do not sell your phone number to third parties for marketing
purposes.
Instant Quote & Contact Tools
ZehmTV offers website tools intended to make it easier to organize
project information and communicate with us.
Certain current tools on the website may prepare a text message
using information you enter. Entering information into such a tool
does not necessarily mean the information has been sent to ZehmTV.
You generally still need to send the message through your device's
messaging application for ZehmTV to receive it.
Once information is transmitted by text message, email, phone or
another communication platform, that communication may be retained
as part of our normal customer-service and business records.
If you do not want to send certain information electronically,
you can contact ZehmTV by phone at
(253) 778-3534
to discuss another way to provide project details.
Cookies & Website Analytics
The ZehmTV website may use cookies or similar technologies to
support website functionality, understand website traffic,
remember certain preferences and improve site performance.
Depending on the technology being used, cookies or analytics
services may process information such as device type, browser
information, approximate location information, referring pages
and website activity.
You can control or disable many cookies through your browser
settings. Disabling certain cookies may affect some website
features.
Third-Party Services
ZehmTV's website may use or link to third-party services that
operate under their own terms and privacy policies.
These may include services related to:
- Website hosting and infrastructure.
- Google Analytics or other website analytics.
- Google Business Profile and Google Reviews.
- Website forms or spam protection.
- Email services.
- Social-media integrations.
- Maps or location-related functionality.
Information processed by those providers is subject to the
provider's own practices and policies.
You can review
Google's Privacy Policy
for information about Google's privacy practices.
Information Retention & Security
Customer inquiries, estimates, invoices, emails, text messages,
project photos and related communications may be retained for
customer service, administrative, accounting, legal, security
or other legitimate business-record purposes.
ZehmTV takes reasonable measures to help protect information
from unauthorized access, misuse or disclosure. However, no
website, email system, messaging platform or electronic storage
method can be guaranteed to be completely secure.
Your Privacy Requests
You may contact ZehmTV to ask about personal information we
maintain about you or to request that information be updated
or deleted when legally and operationally permitted.
Some information may need to be retained when required for
accounting, tax, legal, security, warranty, transaction or
other legitimate business purposes.
Privacy Policy Updates
ZehmTV may update this Privacy Policy periodically to reflect
changes to our website, business practices, technology,
service providers or legal requirements.
When the Privacy Policy is updated, the revised version will
be posted on this page with an updated revision date.
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